80% of Medical Errors during Patient Care involve Miscommunication

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71% of Patients Consider a Provider's Bedside Manner

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Healthcare Organizations lose $41B Annually due to Poor Service & Dissatisfaction

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80% of Medical Errors during Patient Care involve Miscommunication ❤️ 71% of Patients Consider a Provider's Bedside Manner ❤️ Healthcare Organizations lose $41B Annually due to Poor Service & Dissatisfaction ❤️

What is Health Etiquette?

Health etiquette is more than just politeness—it’s the foundation of effective healthcare communication, patient advocacy, and professional excellence. Whether in a medical setting, caregiving role, or corporate wellness environment, mastering decorum in health interactions improves patient outcomes, fosters trust, and enhances professional credibility.

Health Etiquette, in a nutshell, refers to the social, professional, and ethical behaviors that ensure respectful, responsible, and effective interations in healthcare, wellness, and personal health spaces!

Services & Products

  • Elevate the conversation around health etiquette with dynamic and insightful speaking engagements and workshops. Whether for healthcare organizations, corporate teams, or community groups, our sessions cover effective communication with providers, patient advocacy, and mastering decorum in healthcare settings.

  • Enhance patient-provider interactions, optimize healthcare workflows, and improve patient satisfaction with our expert coaching and consulting services. We provide tailored strategies for individuals, caregivers, and healthcare professionals to foster respectful, productive, and compassionate communication in medical settings.

  • Empower yourself with expert-led educational materials designed to bridge the gap between patients and providers. From digital guides to interactive courses, Etiquette MD offers practical tools, conversation templates, and resources to help individuals and caregivers navigate the healthcare system with confidence and professionalism.

KeAndrea Anderson brings a unique blend of health care expertise, business leadership, and etiquette mastery to revolutionize healthcare interactions. Through Etiquette MD, she is on a mission to bridge the gap between medical professionals, caregivers, and patients—creating a culture of respect, empowerment, and professionalism in health-related spaces.

KeAndrea provides the knowledge and confidence to speak up, ask informed questions, and actively participate in your own care, leading to better health outcomes.

KeAndrea teaches healthcare and wellness professionals how to communicate with clarity, empathy, and professionalism, allowing for a more positive and effective care environment.

Etiquette MD provides guidance on how to support, advocate, and communicate effectively while respecting autonomy and dignity.

KeAndrea provides the knowledge and confidence to speak up, ask informed questions, and actively participate in your own care, leading to better health outcomes. ❀ KeAndrea teaches healthcare and wellness professionals how to communicate with clarity, empathy, and professionalism, allowing for a more positive and effective care environment. ❀ Etiquette MD provides guidance on how to support, advocate, and communicate effectively while respecting autonomy and dignity.

"KeAndrea Etiquette MD" logo in gold cursive and serif font.
Person with short blond hair wearing red blazer, smiling against red background.

“I created Etiquette MD to bridge the gap between healthcare professionals and patients. With over 20 years in healthcare, I’ve seen firsthand how proper etiquette— both in-person and online— can transform the care experience. My goal is to empower patients, providers, and caregivers with the skills to communicate effectively, advocate confidently and navigate the healthcare system with ease.” - KeAndrea

Get to Know KeAndrea

​With over 20 years of experience in healthcare, KeAndrea Anderson, The Etiquette MD, is a pioneer in health etiquette blending expertise in case management, home care, DNA testing, and functional medicine. As a speaker, educator, and consultant, she equips professionals and individuals with the knowledge to navigate healthcare interactions with confidence, professionalism, and grace.

In addition to The Etiquette MD, KeAndrea is also President and CEO of The Halo Firm, serves on the Board of Directors of Tangi Triad SALT (Seniors And LawEnforcement Together) and is an active member of many other community organizations. When she's not inspiring others to reach new heights and firmly advocate for themsselves, KeAndrea loves spending time with her family, exploring the Coast, and indulging in relaxing car rides through the countryside.

Imagine …. Mastering The Unspoken Rules of Healthcare

  • Personal Health Etiquette: Hygiene, communication about illnesses, respecting boundaries in public spaces

  • Workplace Health Etiquette: Managing sick days, office hygiene, respecting co-workers' health concerns

  • Doctor-Patient Etiquette : Communicating effectively with healthcare providers, asking questions, respecting medical staff

  • Fitness & Wellness Etiquette : Gym behaviors, respecting shared wellness spaces, engaging with personal trainers or alternative health practitioners

  • Chronic Illness & Caregiving Etiquette: Supporting individuals with disabilities or chronic illnesses, advocating without being intrusive

  • Social & Digital Health Etiquette: Ethical sharing of health information, social media responsibility in wellness trends